“Rīgas satiksme” invites customers to apply for participation in code ticket testing
Continuing the work on the introduction of the code tickets, “Rīgas satiksme” invites customers who regularly use public transport to apply for code ticket testing. During the tests, the customers’ opinion about the convenience of use of “Rīgas satiksme” application will be collected, furthermore, the operation of the system as a whole will be verified. Any resident who regularly uses Riga public transport, buys tickets at full price, uses a smartphone with Android or iOS operating system and has Internet connection can participate in the tests.
To apply for participation, you must fill in the form which can be found here on “Rīgas satiksme” website, and in the period from September 20 to 23, submit it electronically, with a secure electronic signature, to info@rigassatiksme.lv, by mail, with a handwritten signature, addressed to RP SIA “Rīgas satiksme”, Vestienas Street 35, Riga, LV-1035, or delivered personally to the secretariat of RP SIA “Rīgas satiksme”, on the ground floor of the administrative building in Vestienas Street 35, Riga. 50-60 participants will be admitted to the testing group. In the selection of applicants, priority will be given to those who submit the applications first. Usability tests are scheduled to be run from September 27 to October 10. The purpose of testing is to test the functionality of purchasing a code ticket and its usability at different times and on different routes. Purchased tickets will also be valid after completion of the tests and can be used for daily trips.
As previously reported, the type of the code ticket will expand the range of the existing “Rīgas satiksme” tickets and will allow public transport customers to pay for the trips with a smartphone online. The code ticket will operate alongside with the existing e-ticket system. You will be able to use the code ticket by installing one of the mobile applications on your smart device and using it to purchase a one-time travel ticket online.
For communication with „Rīgas satiksme” we encourage you to use the information telephone 20361862 or the email info@rigassatiksme.lv. Also, you can contact the enterprise at the social network platforms or at the web-site www.rigassatiksme.lv in the section “Contact us”.
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